Process & Timeline
- 1 week – Phone inquiry, office meeting, agreement signature, retainer payment
- 2-8 weeks – wait list period, create individual Pinterest or Houzz boards
- 1 week – review of goals and scope of work, measure your space
- 3 weeks – draft measurements into autocad, review client inspiration images, develop concept, draft potential layout options, select preliminary items, create specifications sheets, order finishes samples, create presentation, design meeting with client.
- 1 week – client sends feedback from first presentation to MDID
- 3 weeks – review client feedback, further develop layout and elevations, refine selections, order samples, create specification sheets, create preliminary purchase order, create presentation, design meeting with client
- 3 weeks – 2 years - repeat step above until all drawings and selections are finalized at client design meetings and purchased by MDID.
- 3 -12 months – wait for contractor availability
- 1-16 week – purchase items, ship items to local warehouse, replace/repair damaged items, schedule installation once all items have arrived
- 3 - 36 months – remodel or new construction. MDID answers questions as needed and offers alternatives when/if needed with client approval of final decision
What to Expect During Your Project:
- Communication: We will try to discuss design only at your design meetings to avoid confusion. Emails with clients regarding design style details are typically very inefficient and the design fee time can quickly add up. The Project Manager/Designer will be your main contact. The office manager will send invoices. When design meetings have concluded, updates will be sent every 2-3 weeks in reply to the same email thread used for status updates only.
- Efficiency: Our tried and true process along with our less than glamorous spreadsheets and policies allow us to efficiently manage your project behind the scenes. To keep design fee hours down, we aim to limit communication as much as possible to in-person design meetings or one large all encompassing email rather than multiple emails.
- Purchasing: We purchase and track all items once we receive your approval with payment. When items begin to be purchased, you will receive an update on their timeline when the items are due (typically 4-16 weeks from the date we receive your check for approved purchasing). When we reach out to vendors for progress reports prior to due dates, we are either not given an answer or the answer may be unreliable so we avoid checking with vendors on ETA’s unless items are past due in an attempt to reduce design fee hours. Items are delivered to our warehouse, inspected, replaced/repaired if needed and then stored until we schedule your installation. We avoid partial installations.
- Construction Involvement: We will hold on all construction related items while we wait for your contractor to be available. Once the contractor begins, we periodically check in by email or site visit and alert you of your options if something can’t go as planned.
- Customization: While our process is the same, the outcomes are specific to the client. Working with different people and different styles make our job fun and rewarding while leaving you with a space that is truly all your own.
